Ordering and Terms

To Order By Phone: 877-SUZUKIS (1-877-789-8547) or 541-734-0883
Hours: M-F 8:00 am to 5:00 pm
Email: info@trailtough.com
Address: 133 Taft St Medford OR 97501

To Order By Fax Click here to Download Order Form PDF

Disclaimer: Modification of vehicles for off-road use, especially suspension modification and oversized tires, will affect the center-of-gravity and steering or handling of your vehicle. By the sale of these products, we are not recommending that you modify your vehicle, nor are we assuming any responsibility for the consequences of such modifications. Trail Tough Products Inc., has no control of how these
component parts are installed or utilized in the operation of a vehicle on which they are installed. Trail Tough Products Inc., therefore assumes no liability for any circumstances connected with their use. The purchaser of these parts should be aware that he or she acquires, installs and utilizes these parts at his or her own risk, and agrees not to hold Trail Tough Products Inc., responsible. All used parts are sold as is and are non-returnable/refundable.

All of our products are designed for off-road use only and are not intended for use on the highway.

Indemnification:  To the fullest extent permitted by law, User shall indemnify and hold harmless Company and any Company representative and all of their respective trustees, directors, officers, and employees, and agents (collectively,  “Products Indemnities”) from and against all claims, liabilities, damages, losses, costs (including, without limitation, reasonable legal fees) and expenses (collectively “Claims”) arising from or relating to the undertaking of Company hereunder or any defect(s) in the Products supplied, provided such Claims are caused in whole or in part by any negligent act, omission, recklessness or willful misconduct of User or anyone for whose acts User may be liable, or provided User may be held responsible for same under other applicable legal or equitable principles.

Method of Payment: All prices are listed in U.S. dollars. Payments on USA orders may be made via PayPal, cashiers check, money orders, and Visa, MC, Discover, American Express, Diners Club, JCB, and E-Check . We only accept Paypal and major credit cards on foreign purchases. Foreign purchases are subject to any additional fees incurred by currency exchange and/or any other associated fees such as duty fees, import fees, brokerage fees charged by the country of import. These fees are not included in shipping costs and are the responsibility of the customer.  All custom orders are charged at time of order.

NO COD’s. Prices subject to change without notice.


Shipping options for online orders include FedEX and USPS. Cut off time for same day shipping on expedited FedEx shipments is 12:00 Noon Pacific Standard Time. Expedited shipment requests received after the noon cutoff are shipped on the next business day. A valid shipping address is required and shipping fees are the responsibility of the customer.  For shipping quotes you may call toll free 877-789-8547 or email info@trailtough.com.


It is your responsibility to determine that the part or parts you order are the correct items for your vehicle model and year. We will work with you in
any reasonable means to insure the product fits your vehicle. We cannot accept any returned goods without prior approval. There is a 20% restocking fee on any returned items that were not defective or were not shipped in error. All canceled orders are subject to a 20% restocking fee. All returns must be sent prepaid. All sales are non-refundable after 30 days. Original purchase receipt is required. Items returned must be received by Trail Tough in GOOD RESALEABLE condition. Items that have been special ordered in by customer request that we do not normally stock are NOT RETURNABLE.  Exchange cores must be in good rebuildable condition and be returned within 90 days. All sales on all USED parts are on an AS-IS basis and are non-returnable/refundable.


Unless otherwise noted on the product listing, all products manufactured or distributed by Trail Tough Products Inc., are guaranteed to be free from defects in materials or craftsmanship for six months (6).  Warranty applies to the original purchaser of the product and proof of purchase is required.  A return authorization is required for all parts to be returned for inspection for warranty purposes. If a product is defective and has not been modified or installed, we’ll replace it. This pre-installation warranty will include freight charges when a Trail Tough error was involved. All sales on USED parts are final. Used parts are sold on an AS-IS basis and are non-returable/refundable.

DO NOT REPRODUCE WITHOUT WRITTEN APPROVAL FROM BD Fabrication and Welding LLC dba Trail Tough Products.

“Trail Tough”, “Trail Slayer” and “EPIC TREK” are registered trademarks of Trail Tough Products.